Q. What are your rates for US Shipping?
A. Anything under 1 lb is a flat-rate of $6.99 USD for shipping to the US via USPS. You also have the option of upgrading to Priority Mail either by a padded envelope ($9.65 USD) or a flat-rate box ($16.10 USD). Any order $150.00 USD or over has free shipping (excluding Pinstripe Pedals).
Q. Are there any duties or taxes when shipped to the US?
A. There are no duties or taxes for orders under $800.00 USD.
Q. How are you able to use USPS when you are located in Canada?
A. We have a shipping provider that consolidates USPS shipments on a pallet and exports them to the USPS facility daily. This only adds one extra day to standard USPS delivery times.
Q. What are your rates for Canadian Shipping?
A. Canadian shipping rates are determined by Canada Post. If your order is over $19.41 we suggest using the flat-rate box. Any orders $200.00 CAD or more are eligible for free shipping.
Q. What are your rates for International Shipping?
A. All international products are charged in United States dollars. If your order is $150.00 USD or more you will receive a $12.00 USD discount off of the standard international rates.
Q. How long does it take for orders to ship?
A. Most orders ship within five business days. However, when things are busy it may take up to ten business days to ship.
Q. How long will it take to get to me?
A. Once shipped, anything going to the US via USPS will take an extra day longer than the standard USPS estimates. Since Covid-19 USPS hasn’t been as consistent with their shipping times. Within Canada, and Internationally, once your order has shipped the shipping providers estimates are fairly accurate. Covid-19 has slowed things down a little. Check your tracking number for a better idea of when your shipment will arrive.